Talk to someone who can actually answer.
Send a WhatsApp message and it reaches the practice straight away. If you call and nobody can pick up, you will get a text back so he can call you when he's free. WhatsApp is for arranging an appointment, not for sending medical records.

+44 7427 811120. The quickest way. A person replies, usually the same working day. Phone and WhatsApp answered Monday to Friday, 9am to 6pm. Appointments by arrangement, usually in the evening, around each referral.
Secretary
Ann Clay, email. By email, for referral letters, scans and results for a second opinion, and insurer paperwork. Please use WhatsApp or the practice line to arrange an appointment.
info [at] scortclinic.co.uk. For anything that needs a document attached.
Where treatment is delivered
Consultations happen in person at Spire Southampton or Solent Private Suites, University Hospital of Southampton, or by video for patients anywhere in the UK.